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OUR POLICIES

Customer Care

At 6ixx London, we’ve got you covered. Whether it’s about sizing, orders, shipping, or returns — our team’s here to help.

📧 Email: sixx_ldn@hotmail.com


🕒 Hours: Monday–Friday, 10AM–6PM (GMT)


📍 Location: London, United Kingdom

We aim to reply within 24–48 hours.


For quick answers, check our FAQ, Shipping, and Returns pages before reaching out.

Privacy & Safety

At 6ixx, your privacy and safety matter to us. We are committed to protecting your personal information and ensuring that your experience with our brand is secure, transparent, and trustworthy.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

  • Personal details such as your name, email address, and shipping information when you make a purchase or contact us.

  • Usage data including IP address, device type, browser information, and pages visited to help improve your browsing experience.

  • Cookies and tracking technologies that allow us to remember your preferences and optimize site performance.

2. How We Use Your Information

We use your information to:

  • Process and deliver orders.

  • Communicate with you regarding support, updates, or promotions.

  • Improve website functionality and user experience.

  • Prevent fraud and maintain site security.

We do not sell or share your personal information with outside companies for their own marketing purposes.

3. Protecting Your Information

We use secure industry-standard measures to protect your data, including:

  • Encrypted payment processing.

  • Secure servers and firewalls.

  • Limited internal access to personal information.

While we work hard to protect your data, no online service is 100% risk-free — but we take all reasonable steps to keep your information safe.

4. Your Rights & Choices

You have control over your information. You can:

  • Request access to the data we store about you.

  • Ask us to update or correct your information.

  • Request deletion of your data, where legally applicable.

  • Opt out of promotional emails at any time.

5. Third-Party Services

Some features, such as payment processing or analytics, may use trusted third-party providers. These services only receive the information necessary to perform their functions and are required to protect it.

6. Updates to This Policy

We may update this Privacy & Safety section as our services evolve. When we make changes, we will post the updated version on this page with a revised effective date.

 

7. Contact Us

If you have any questions about privacy, safety, or how we handle your data, you can contact us at: sixx_ldn@gmail.com

Payment Methods

Accepted Payment Methods

We accept all major payment methods to make checkout fast and secure:

  • Visa

  • Mastercard

  • American Express

  • PayPal

  • Apple Pay

  • Google Pay

  • Shop Pay

  • Klarna (Buy Now, Pay Later – available at checkout)

All payments are processed safely through encrypted gateways. Your details are never shared or stored.

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